Terms and Conditions 2017-12-28T15:19:50+00:00

Please read carefully. If you have any questions, please email us at souledecor@gmail.com

Welcome to souledecor.com (“website”). We are wholly owned by “SDI LLC, registered in the State of Michigan.”

Please take a few minutes to review these Terms and Conditions. These Terms and Conditions apply to your access and use of the website and our mobile applications. Your use of our website or our mobile application constitutes your agreement to follow these Terms and Conditions and to be bound by them.

These Terms and Conditions May Change
Soule Decor, reserves the right to update or modify these Terms and Conditions at any time without prior notice. Those changes will go into effect on the Last Updated Date shown in the revised Terms and Conditions. By continuing to use our website, you are agreeing to the revised Terms and Conditions. We encourage you to review these Terms and Conditions whenever you purchase products through our website.

Eligibility
You must be at least 13 years old to use our website. If you are under the age of majority in your state of residence (a minor) your parent or legal guardian must agree to these Terms and Conditions on your behalf and you may only access and use the website with permission from
your parent or legal guardian.

Acceptable Use
You are responsible for your use of the website and for any use of the website made using your account. Our goal is to create a positive, useful, and safe user experience. To promote this goal, we prohibit certain kinds of conduct that may be harmful to other users or to us. When you use the website, you may not:

  • violate any law or regulation;
  • violate, infringe, or misappropriate other people’s intellectual property, privacy, publicity, or other legal rights;
  • post or share anything that is illegal, abusive, harassing, harmful to reputation, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable;
  • send unsolicited or unauthorized advertising or commercial communications, such as spam
  • engage in spidering or harvesting, or participate in the use of software, including spyware, designed to collect data from the website
  • transmit any viruses or other computer instructions or technological means whose purpose is to disrupt, damage, or interfere with the use of computers or related systems;
  • stalk, harass, or harm another individual;
  • impersonate any person or entity or perform any other similar fraudulent activity, such as phishing;
  • use any means to scrape or crawl any webpages contained in the website
  • attempt to circumvent any technological measure implemented by us or any of our providers or any other third party (including another user) to protect the website
  • attempt to decipher, decompile, disassemble, or reverse engineer any of the software or other underlying code used to provide the website; or
  • advocate, encourage, or assist any third party in doing any of the foregoing.

Copyright Policy
All of the content you see on this website, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to herein as the “Content”) is the exclusive property of Soule Decor and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Soule Decor, by one of its affiliates or by third parties who have licensed or assigned their rights, interests and/or materials to Soule Decor. The entire Content of the souledecor.com website is copyrighted as a collective work under U.S. and other applicable copyright laws, and Soule Decor owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of the souledecor.com website, and the website as a whole, are intended solely for the personal and non-commercial use of the users of our website. As such a user, you may download, print and store selected portions of the Content, but only if (1) you use any such copies of the Content only for your own personal and non-commercial use, (2) you do not copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format, (3) you do not modify or alter the Content in any way, or delete or change any copyright or trademark notice, and (4) you properly credit any intellectual property rights to Soule Decor. No right, title or interest in any downloaded or copied materials are transferred to you as a result of any such downloading or copying. Soule Decor reserves complete title and full intellectual property rights in any Content you download from this website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining the express written permission
of Soule Decor.

We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the U.S. Digital Millennium Copyright Act. If you believe that your work has been copied in a way that constitutes copyright infringement, please forward the following information to the Copyright Agent named below:

  • Your address, telephone number, and email address.
  • A description of the copyrighted work that you claim has been infringed.
  • A description of where the alleged infringing material is located.
  • A statement by you that you have a good faith belief that the disputed use is not authorized by you, the copyright owner, its agent, or the law.
  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
  • A statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

Copyright Agent:
Soule Decor, Legal Department
souledecor@gmail.com

For clarity, only copyright infringement notices should go to our Copyright Agent. You acknowledge that if you fail to comply with all of the requirements of this section, your notice may not be valid.

Colors
We have done our best to display as accurately as possible the colors of the products shown on this website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

Disclaimer
THIS WEBSITE AND OUR MOBILE APPLICATIONS, AND ALL CONTENT AVAILABLE ON THIS WEBSITE, OUR MOBILE APPLICATIONS, OR BOTH, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE OR THOSE ARISING OUT OF A COURSE OF DEALING OR USAGE OF
TRADE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE, BY YOUR USE OF THIS WEBSITE OR OUR MOBILE APPLICATIONS, AS APPLICABLE, THAT YOUR USE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE, AND THAT SOULE DECOR AND ITS OFFICERS, EMPLOYEES, DIRECTORS, SHAREHOLDERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, AND LICENSORS (“AFFILIATES”) SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS WEBSITE OR OUR MOBILE APPLICATIONS.

IN PARTICULAR AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SOULE DECOR AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF CONTENT AVAILABLE ON OR THROUGH THE WEBSITE OR MOBILE APPLICATIONS, OR THE CONTENT OF ANY WEBSITES OR ONLINE SERVICES LINKED TO OR INTEGRATED WITH THE WEBSITE OR MOBILE APPLICATIONS.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SOULE DECOR AND ITS AFFILIATES WILL HAVE NO LIABILITY FOR ANY: (A) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (b) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF THE WEBSITE OR MOBILE APPLICATIONS; (c) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR OF ANY PERSONAL INFORMATION OR USER DATA; (d) ANY INTERRUPTION OF TRANSMISSION TO OR FROM THE WEBSITE OR MOBILE APPLICATIONS; (e) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED ON OR THROUGH THE WEBSITE OR MOBILE APPLICATIONS BY ANY THIRD PARTY; OR (f) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED OR SHARED THROUGH THE WEBSITE OR MOBILE APPLICATIONS.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SOULE DECOR OR ITS AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING FOR THE INDIRECT LOSS OF PROFIT, REVENUE, OR DATA) ARISING OUT OF OR RELATING TO THE WEBSITE OR MOBILE APPLICATIONS, HOWEVER CAUSED, AND UNDER WHATEVER CAUSE OF ACTION OR THEORY OF LIABILITY BROUGHT (INCLUDING UNDER ANY CONTRACT, NEGLIGENCE, OR OTHER TORT THEORY OF LIABILITY) EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent we may not, as a matter of applicable law, disclaim any warranty or limit our liability, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such law.

Shipping Information
Bulk items do not qualify for free or regular shipping rates. Please request a shipping quote for items marked as “Bulk”. Additional shipping and other charges may apply for orders outside of the United States, Hawaii, Alaska and/or into US territories. While we do our best to assure that the taxes quoted for a particular order are accurate for the applicable location to which the order is being shipped, should an erroneous quote be provided, we will notify you of such error before finalizing and shipping your order. You will be responsible for all applicable taxes, regardless of the amount quoted on this website at the time of your order.

Product Pricing Information
The prices displayed on our website are quoted in U.S Dollars and are final. Additional shipping and other charges may apply for orders outside of the United States, Hawaii, Alaska and/or into US territories, and you will be advised of such charges and your responsibility for any portion thereof before we finalize and ship your order. Furthermore, while we do our best to assure that the taxes quoted for a particular order are accurate for the applicable location to which the order is being shipped, should an erroneous quote be provided, we will notify you of such error before finalizing and shipping your order. You will be responsible for all applicable taxes, regardless of
the amount quoted on this website at the time of your order. Product availability and prices are subject to change. Soule Decor reserves the right to correct any errors, inaccuracies, or omissions and to change or update product pricing, availability or other information at any time without prior notice (including after you have submitted your order). If you do not wish to continue your purchase after pricing or other information has been corrected, please contact us right away and we will work with you to cancel or return your order.

Standard Delivery Fee

  • Charges shown below are based on the total value of merchandise shipped to each address.
  • We offer free shipping for non-bulky items over $100 within the contiguous United States.
  • Bulk items do not qualify for free or regular shipping rates. Please request a shipping quote for items marked as “Bulk”.

 

Domestic and International Shipping
Delivery to Alaska, Hawaii and U.S. Territories
Bulk items do not qualify for free or regular shipping rates. Please request a shipping quote for
items marked as “Bulk”.
After checkout, you’ll receive an email confirmation with an estimate arrival date based on our
current production lead time (4-8+ weeks, varies by product) plus shipping transit time. Shipping
transit time is, on average, 7 to 14 business days.
Shipping for bulk items is quoted upon request; please fill our Order Request form.

International Delivery
Soule Decor products can be shipped to most international destinations. Please email souledecor@gmail.com for a quote and to place your order. Or fill out our International Order Request form. After checkout, you’ll receive an email confirmation with an estimate arrival date
based on our current production lead time (4-8+ weeks, varies by product) plus shipping transit time. Shipping transit time is, on average, 7 to 14 business days.

Returns and refunds
To return items, please email us at souledecor@gmail.com within 7 days of delivery; returns will only be accepted if the return is completed within 30 days of delivery. A restocking fee will apply, starting at 25% of the purchase price, for any items not returned in good condition or outside the stated time frame.

All items will be inspected upon return. Items returned with any water damage, dents, gouges, missing pieces, or other similar damage will either not be eligible for a return of any kind, or will be subject to a reduction in the amount of the refund total. If a return is not eligible for a return, or eligible only for a reduced amount, the original buyer of the product will be informed within 7 days either by phone or email, and is entitled have have the item shipped back at the customer’s expense.

Proof of purchase is required to issue an appropriate exchange, credit or refund, as well as any taxes due to be refunded in accordance with applicable state law. Refunds will be issued to your credit card.

For your convenience, we will accept the following as proof of your purchase:

  • Original Paper Receipt
  • Gift Receipt
  • eReceipt
  • Original Packing Slip

We can also verify proof of purchase by looking up your original receipt using your credit card used at the time of purchase, or the email address used to receive an eReceipt. Orders eligible for cancellation will be refunded and refunds will be issued to your credit card.

Nonrefundable Fees
Shipping and handling charges are nonrefundable.
Return shipping and return pickup fees are the customer’s responsibility and are nonrefundable.

Return Policy for International Customers
Items purchased outside of the U.S. may only be returned or exchanged within the country of
purchase or sent back to the address on the return label in order for us to exchange, credit or
refund your purchase.

A valid proof of purchase is required to issue an appropriate exchange, credit or refund for
eligible items, as well as any taxes due to be refunded in accordance with applicable state law.
For your convenience, we will accept the following as proof of your purchase:

  • Original Paper Receipt
  • Gift Receipt
  • eReceipt
  • Original Packing Slip

We can also verify proof of purchase by looking up your original receipt with the major credit
card used at the time of purchase or the email address used to receive an eReceipt.